New features added: voice input, Arabic typing support, and undo/redo controls for faster, smarter editing.

Our Support

Support

How Can We Help?

Whether you’ve hit a snag with the generator, have a question about fonts or exports, or just want to send feedback, this page will point you in the right direction.

Before You Contact Us

Many common questions are already answered on our FAQ page, including:

  • Why Arabic letters sometimes appear disconnected or render incorrectly
  • The difference between PNG and SVG exports, and which to use
  • Whether generated designs can be used commercially
  • How Harakat (diacritics) support works across different fonts
  • Verifying Quranic or religious text before publishing

It’s worth a quick look before reaching out — you may find your answer immediately.

Common Issues and Quick Fixes

Letters look disconnected or broken. This is usually a font rendering issue. Try switching to a different style, refresh the page, or make sure your text was typed or pasted as plain text rather than carrying hidden formatting from another app.

Export isn’t downloading, or the file looks wrong. Try a different browser or clear your cache. PNG is best for web and social use; SVG is best for print or further editing. If a specific font consistently fails to export properly, let us know which one — that helps us fix it faster.

Diacritics (Harakat) aren’t positioning correctly. Support for stacked diacritics varies by font. If precision matters (for example, Quranic text), try a Naskh-style font, which generally has the strongest Harakat support, and always visually verify the result before using it.

The site is slow or not loading properly on my device. Try a different browser or device if possible, and let us know your device, browser, and what happened — this helps us reproduce and fix the issue.

Contact Us

If the FAQ and quick fixes above don’t solve it, reach out directly:

When reporting a technical problem, please include:

  1. The page or tool you were using
  2. The font/style you selected
  3. Your browser and device (e.g., Chrome on Windows, Safari on iPhone)
  4. A screenshot, if possible

Response Time

We aim to respond to all support requests within 1–2 business days. This is a solo-maintained project, so thank you for your patience — every message is read personally.

Feature Requests and Font Suggestions

Have a font style you’d like to see added, or an idea for a new tool? We welcome suggestions through the contact form above. We can’t guarantee every request will be added, but we do read and consider all of them.

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